Legal and privacy information

Privacy Policy

This Privacy Policy explains how FalconVia collects, uses, stores, and protects personal data when people visit the website, contact the team, request a demo, or join a pilot waitlist.

Last updatedMarch 15, 2026
RetentionEnquiries: 12 months · Technical logs: 30 days
Contactinfo@falconvia.com

Controller details

Operating name: FalconVia

Planned legal entity name: FalconVia LLC

Address: Qazim Berisha 1/19, 20000, Prizren, Kosovo

Email: info@falconvia.com

Phone: +383 44 215 959

Website: falconvia.com

FalconVia is currently operating under the FalconVia business/project name and intends to register the legal entity as FalconVia LLC.

1. Scope

This Privacy Policy applies to the FalconVia website and to related business enquiries, demo requests, pilot waitlist submissions, and direct contact made through FalconVia’s website forms.

It covers the personal data we collect, why we collect it, how long we keep it, who may receive it, and what rights users may have under applicable data protection law.

2. Data we collect

•
Name, company, role, email address, phone number, and message details
•
Selected language, page URL, page title, CTA source, timestamp, and referrer
•
Technical metadata such as IP address, browser information, and user agent
•
Business context shared through demo, contact, or waitlist forms

3. Why we process personal data

1
To respond to enquiries and follow up on contact requests
2
To process demo requests and pilot waitlist submissions
3
To understand interest in FalconVia’s website and calls to action
4
To protect the website, investigate misuse, and troubleshoot issues
5
To keep internal records of relevant business communications

4. Legal bases

•
Legitimate interests for managing business enquiries, improving the website, and protecting the service
•
Steps prior to entering into a contract when someone asks about a demo, partnership, or commercial relationship
•
Consent where consent is legally required, including for any future non-essential cookies or similar technologies
•
Legal obligation where processing is necessary to comply with applicable law

5. Retention periods

Business enquiries, contact requests, demo requests, and waitlist submissions: up to 12 months after the last meaningful interaction, unless a longer period is necessary for follow-up, legal reasons, or an active business relationship.

Technical logs and website event data: up to 30 days, unless a longer period is required for security, fraud prevention, or troubleshooting.

6. Who may receive the data

•
Hosting and infrastructure providers
•
Technical support or website service providers, where needed
•
Email and communication providers
•
Professional advisers or public authorities, where required by law

FalconVia does not sell personal data.

7. International transfers

FalconVia does not intentionally organise international transfers of personal data outside the European Economic Area for the current website setup.

If a future service provider or hosting arrangement involves processing outside the EEA, FalconVia will rely on appropriate safeguards where required and update this Privacy Policy accordingly.

8. Security

FalconVia uses reasonable technical and organisational measures to reduce the risk of unauthorised access, misuse, loss, or disclosure of personal data.

No website or transmission method can guarantee absolute security, but FalconVia aims to process data in a proportionate and secure manner.

9. Your rights

•
Request access to your personal data
•
Request correction or deletion
•
Request restriction of processing
•
Object to certain processing
•
Request portability where applicable
•
Withdraw consent where processing is based on consent

To exercise these rights, contact: info@falconvia.com

10. Additional information

Children: FalconVia’s website is not directed to children, and FalconVia does not knowingly collect personal data from children.

Third-party links: FalconVia may link to third-party websites or services. Their privacy practices are governed by their own policies.

Updates: FalconVia may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will show the latest revision date.

Questions about privacy?

If you have questions about this Privacy Policy or about FalconVia’s use of personal data, contact the team directly.

Email FalconVia Contact page Read Cookie Notice